Our experienced experts work as partners with our clients to deliver outstanding business results.

The IBB Team:
powering technological expertise with business acumen

The IBB Consulting team is composed of senior industry insiders and professionals with in-depth experience and expertise in the areas most vital to the progress of broadband. The industry's most high-profile companies depend on us to lead critical, business-defining projects from strategy to implementation, and we bring the same peerless capabilities to every engagement.

Dr. Imran Shah, Managing Partner

Imran is a co-founder of IBB Consulting Group, the leading boutique consulting firm serving leading broadband-related product and service providers in Cable, Mobile and Media industries. Dr. Shah is responsible for IBB's strategy and vision, major client relationships and leading key engagements.

An acclaimed specialist and thought leader in convergence strategies and technology, Imran has been involved in many of the most significant projects in the broadband industry. Prior to IBB, Imran held senior consulting and industry positions in leading companies such as Philips Electronics and PA Consulting Group, a management and technology consultancy. As a Partner in the Telecommunications practice of PA Consulting Group, he launched the Cable and Interactive Media Group, subsequently leading it to become the largest revenue-producing group in the practice.

As a sought-after consultant and industry advisor, Imran has worked with the most senior management teams in a variety of leading broadband and media companies, including AT&T, Comcast, Cox, Microsoft, Telenor, Time Warner Cable, UPC and Cable & Wireless.

Imran holds a BS, MS and Ph.D. in Electrical Engineering all from Columbia University, along with 15 patents. He has been published numerous times. Imran was awarded the 2007 Ernst & Young Entrepreneur Of The Year Award in IT Consulting. IBB Consulting Group was honored by being named #1 in Consulting Magazine?s Seven Small Jewels of Consulting in 2007 category.

Afzaal Akhtar, Senior Partner

Afzaal's focus is on developing major client engagements and overseeing company operations. An accomplished technology strategist and program manager in the consumer and enterprise broadband arenas, Afzaal is an expert at shaping business strategies into pragmatic program plans. Substantial hands-on experience in systems and network architecture, operations and support, and software development enables him to design implementation programs that maximize business benefits throughout each phase of the product lifecycle: product and architecture definition, development, deployment, service delivery, BSS, OSS and customer service operations.

Afzaal's long experience and in-depth industry, technical and strategic savvy have made him a highly effective leader on a number of critical large-scale programs. Previously, Afzaal has held senior consulting and industry positions with leading companies including McKinsey & Co., Fidelity Investments and PA Consulting Group. Among the clients who depend on his expertise are Comcast, Time Warner Cable, UPC, Cablevision, Adelphia Communications, AT&T Broadband, Microsoft, Movielink, Liberty Digital, TeleDanmark, TV New Zealand and Sony.

Afzaal holds an ME in Mechanical Engineering from Carnegie Mellon University.

Shahid Khan, Senior Partner

Shahid Khan is Digital Media expert and an acclaimed thought leader in converging Media and Telecommunications industries, with expertise in identifying and capitalizing on opportunities based on advanced and emerging platforms across cable, broadband and wireless.

At IBB, Shahid advises top management at leading clients such as Sony Entertainment, IAC, Showtime, Time Warner Cable, Cablevision and Comcast on Business and Operational Strategy, Digital Strategy, New Product/Service Development/Launch, Merger Integration, and Business Development. Some of Shahid’s recent engagements include the transformation of Advertising operations for a leading Cable MSO, development of Digital Strategy for a major Hollywood studio, merger integration of on-line businesses for a leading sports TV network, acquisition planning of a TV network, as well as launches of: an on-line news and current affairs venture, a multi-platform TV network, a mobile TV network, an HD TV network, and a broadband entertainment portal.

Prior to joining IBB, Shahid was a Managing Director at BearingPoint (formerly KPMG Consulting), responsible for leading BearingPoint’s Entertainment and Information Services industry practices, serving clients such as Warner Music, Major League Baseball, Thomson-Reuters, Moody’s and Rodale. Prior to that, he was a Client Services Partner at IBM Global Services in Communication Industry, serving clients such as Viacom, Bertelsmann, Cablevision and the New York Times.

Shahid holds an MBA in Marketing and Finance from NYU’s Stern School of Business, and is a Fellow at U. Penn’s Wharton School of Business. He has published numerous white-papers, is a frequent speaker at leading industry conferences, and is often quoted in leading publications such as the Wall Street Journal, USA Today, Red Herring, the New York Times, etc.

Stephen Griffin, Partner

Stephen is responsible for developing and delivering major management and IT consulting engagements, to which he brings a talent for analyzing complex business problems and identifying appropriate strategies and achievable solutions. He combines proven leadership skill with a specialist's knowledge of broadband operations, technologies and products spanning high-speed data, video on demand, VoIP and interactive TV.

Stephen is exceptional in his ability to manage complex technical projects involving multiple vendors and internal teams handling various aspects of the project. For tasks as varied as managing systems integration projects, guiding the transition of operations to support mergers, and developing business strategies for companies venturing into new markets, Stephen's clients have depended on him for long-range vision, overall project management, and detailed technical attention. His clients have included leading broadband companies such as Comcast, UPC, AT&T Broadband, Adelphia and Cable & Wireless; software vendors including Microsoft; and content aggregators such as Movielink. Having over 10 years' consulting experience, Stephen has worked previously in companies such as Xavor, Zefer and PA Consulting Group.

Stephen holds a BSc in Mathematics and Computing as well as an MPhil in Knowledge Acquisition from Surrey University, UK.

Mark Rowland, Partner

Mark combines vast experience in strategy development, market planning and operational improvement with a deep knowledge of IT and telecommunications technology. His specialized expertise includes market analysis, business case development, technical due diligence, procurement of network services and equipment, IT project management, as well as the planning, design and implementation of networks and IT systems. Mark's technical knowledge includes cellular and wireless networking, and next-generation Ethernet and IP infrastructure.

Mark's in-depth experience and keen instincts have been key to his success in analyzing the viability of new technologies, developing and launching new products, and assessing market readiness. Recognized for his technical abilities as well as business proficiency, Mark has often been asked to lead projects requiring creativity, leadership and extensive technical knowledge. His clients include telecommunications, finance and utility companies in the U.S., Asia Pacific and Europe. Previously, Mark gained 10 years' consulting experience working with PA Consulting. He has also worked for Logica and AT&T Network Systems (Bell Labs).

Mark holds an MS in Information Technology and Management from Sheffield Hallam University, UK.

Dan Dodson, Fellow

Dan brings to his consulting engagements a unique blend of marketing, strategy and business modeling experience matched with technological proficiency. His broad technology expertise includes products and services such as VOD, digital video, IPTV, VoIP and Videocom, as well as broadband industry structure and home networking. Having more than 8 years' telecommunications consulting experience, and a total of 24 years in the industry, Dan has provided invaluable guidance to clients such as Comcast, Time Warner Cable, Hughes, Adelphia and GE, as well as various international telecommunications companies. His background includes consulting experience with PA Consulting Group and senior marketing roles at Nortel and several start-ups, in addition to prior experience in software development at Nortel.

Dan holds an MBA from Harvard and a BS in Computer Science from North Carolina State. He has also published several articles on the evolution of broadband.

Philip Knightbridge, Fellow

Philip is an accomplished management and technical consultant with extensive experience defining a wide range of technical and strategic solutions that meet client business objectives. He applies his 20 years of systems and software design experience and in-depth understanding of broadband products and solutions to analyze technology and architecture options, define solutions and ensure their effective integration into client systems. As a strategic architect, he has designed business systems and developed operational models, analyzed key business and operational drivers, and developed the technical strategies and solution architectures for products including high-speed data, interactive TV, and support systems such as OSS/BSS and customer care. During his consulting career, Philip has worked for a variety of firms including Xavor, PA Consulting Group and Logica, adding demonstrated value to a number of broadband companies including Comcast, AT&T Broadband, Cox, NTL and UPC, software vendors such as Microsoft, and industry bodies such as CableLabs.

Philip holds an MSc in Cognition, Computing and Psychology from the University of Warwick, UK and a BSc in Electronic Engineering from the University of Southampton, UK.

Mark Malone, Fellow

Mark has successfully taken the helm of large, results-oriented projects involving strategy formulation, process redesign, technology implementation and organizational change. Working in a range of verticals including broadband, telecommunications, financial services and transportation over the course of 18 years as a consultant, his engagements have run the gamut from business and technology assessments to large change management initiatives involving the overhaul of customer service and field operations. Communications clients ranging from Adelphia, AGT (now Telus), Comcast and Time Warner Cable have benefited from Mark's ability to conceptualize and execute insightful action plans. Prior to joining IBB, Mark worked in the wireless enterprise group at Qualcomm. He began his consulting career with Canada Consulting Cresap (now Boston Consulting Group), where he worked on strategic analyses in several verticals. He also worked previously as a development engineer in the energy sector.

Mark holds an MBA from the Richard Ivey School of Business at the University of Western Ontario, Canada, and a BSc in Engineering from McGill University.